Brandon Fisher
Motivated IT professional transitioning from a 16+ year career in telecommunications to a role in cloud or DevOps engineering. Backed by hands-on experience in network infrastructure, hardware support, and system troubleshooting, and certified in Microsoft Azure Fundamentals (AZ-900). Currently completing a Cloud Computing Certification with a focus on Azure and DevOps principles. Known for strong problem-solving, customer service, and adaptability. Excited to contribute to modern, cloud-first environments.
Cloud Resume Challenge – Personal Project
Cloud Support Engineer / DevOps Engineer Track
Technologies: Microsoft Azure, Azure Functions, Cosmos DB, GitHub Actions, Python, ARM Templates
- Built and hosted a personal resume website using Azure Blob Storage with HTTPS and a custom domain via Azure CDN.
- Developed a serverless REST API with Azure Functions to update and store visitor counts in Cosmos DB.
- Configured CI/CD pipelines with GitHub Actions for automated front-end and back-end deployments.
- Managed infrastructure using ARM templates for consistent, repeatable resource provisioning.
- Implemented monitoring through Azure Monitor, enhancing visibility into application performance and usage.
- Gained practical experience in cloud architecture, automation, and DevOps workflows.
- Microsoft Azure Fundamentals (AZ-900) – Microsoft, Feb 2025
- Cloud Computing Certification (In Progress) – DeVry University, Expected April 2025
- Google IT Support Professional Certificate – Coursera
- Cloud & DevOps Tools: Azure CLI, Azure Functions, GitHub Actions, Cosmos DB, ARM Templates
- Languages/Scripting: Python (basic), PowerShell (basic), Bash (basic)
- Networking & Systems: TCP/IP, DNS, DHCP, VPNs, UTP/STP, fiber installation
- Operating Systems: Windows 10/11, Windows Server, Linux (Ubuntu/CentOS), macOS
- Tools & Services: Microsoft 365, Active Directory, SharePoint, ticketing systems (ServiceNow), technical documentation
- Support & Troubleshooting: End-user support, workstations, network equipment, hardware provisioning, escalation handling
Advanced Services Technician – Comcast/Xfinity
Homewood, IL | Aug 2008 – Present
- Delivered expert support for configuring and troubleshooting network devices, home security systems, and end-user workstations.
- Collaborated with technical teams to resolve issues and escalate critical tickets.
- Provided training and created user-friendly technical documentation to assist customers and internal teams.
- Supported system upgrades and managed hardware/software tracking through internal tools.
CommTech 4, Installation & Service – Comcast
Chicago, IL | Nov 2014 – Present
- Installed and maintained network infrastructure, including fiber and structured cabling.
- Supported workstation configuration, imaging, and software setup across multiple business sites.
- Worked with engineering teams on escalated network issues and infrastructure upgrades.
- Maintained documentation for repeatable installs and troubleshooting processes.
Bachelor of Science in Network Communication Management (In Progress)
DeVry University – Tinley Park, IL